FAQs

Yes. Most of our products are handcrafted or made using traditional techniques, which may result in natural variations — this is part of their uniqueness.

COD availability depends on location and product type. Please check during checkout.

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Yes, we ship to select international destinations. Shipping timelines and duties vary by country.

Orders can be cancelled within 24 hours or before dispatch. Customised and bulk orders cannot be cancelled once confirmed.

Please contact us within 48 hours of delivery with photos/videos. We’ll assist you with a replacement or refund after verification.

Approved refunds are processed within 7–10 business days to the original payment method.